Hugchang The Retreat is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and manage your personal information in accordance with applicable legal requirements.
1. Personal Data We Collect To provide our booking services and facilitate your experience, we collect the following personal data:
- Full name
- Email address
- Phone number and/or other contact channels (e.g., LINE ID, WhatsApp)
- Accommodation details (for pick-up/drop-off services)
- Payment information (processed securely through certified standard payment gateways)
2. Purpose of Data Collection We use your personal data for the following purposes:
- To process and confirm your activity and tour bookings.
- To coordinate transportation and transfer services.
- To process payments and issue booking confirmations/receipts.
- To communicate with you, send notifications, or respond to your inquiries regarding our services.
3. Data Retention We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. Once the data is no longer needed, it will be securely deleted or destroyed.
4. Data Disclosure and Sharing We do not sell or disclose your personal data to third parties for marketing purposes. Your information will only be shared strictly as necessary with our service partners (such as payment gateways or transportation providers) to fulfill your booking request.
5. Cookies and Tracking Our website may use cookies or analytics tools (such as Google Analytics) to improve your browsing experience. If you do not wish for your access to be tracked, you can opt-out or disable cookies through your web browser settings at any time.
6. Your Rights You have the right to manage your personal data. You may submit a request to access, disclose, update, or delete your personal information held by us at any time by contacting us via the channels provided below.
7. Contact Information If you have any questions or wish to exercise your data rights, please contact us at:
- Company Name: Hugchang The Retreat
- Address: 99 Kuet Chang, Mae Taeng District, Chiang Mai, 50150, Thailand
- Email: hugchangtheretreat@gmail.com
- Phone: +66 84 353 5566